Work

Enterprise Infrastructure 

Law

Nov 2019 - Mar 2022

Law Firm Management

Leveraging my law firm management background, I have made significant contributions to the legal-tech industry. This includes modernizing the main cloud-based practice management software in Nigeria and developing another mobile-based one. I've consistently improved customer engagement while also leading teams to launch successful legal-tech stores, resulting in millions in revenue and a reduction of fraud.

LawPavilion

• Successfully planned, ideated, executed, and launched two iterations of an online store for legaltech software and research enablers, including textbooks and journals. This led to over 6,000 lifetime shoppers and millions in transaction revenue.

• Launched three payment platforms in two years, resulting in a 22% revenue increase. By transitioning product purchases online, reduced in-person marketing-prospect interactions by 70% and significantly reduced incidents of fraud, saving the company a projected ₦2 million.

• Improved UX measures by 25% by actively collecting user feedback, synthesizing solutions, and iterating more frequently to meet customer needs. 

• Led the product development process (research, design, and development) of the online store by conducting extensive market research, generating user stories, defining MVPs, and gathering feature ideas from users and stakeholders.

• Collaborated with other product managers, graphic designers, and digital marketers to create compelling content for product marketing and social media campaigns.

• Utilized a background in law firm management to innovate features and modernize a practice management software, adding Reporting, Contract Management, Feedback and Drive, Docs, and Calendar integration features.

• Conducted user, market, and competitive research to inform product strategy and stay ahead of market shifts and competitor behaviour. Met over 72% of product upgrade goals in 2020 for the practice management software.

• Created user stories, led strategy sessions and organized sprints, daily standups, and product demos to ensure effective project management and timely delivery of product releases.

• Contributed to various company documents, providing recommendations and content for the website, landing pages, product pages, privacy policy, and terms of use pages. 

• Conducted research, provided design feedback, and suggested improvements for the company's digital and print communications.

• Developed tutorial scripts, FAQs, emails, and communication briefs to improve customer engagement and support.

• Conducted customer surveys, interviews, and meetings to gather feedback and gain insights into product use habits, which informed product decisions and strategy.

Banking

Nov 2022 - November 2024

Retail and Business Banking

Investment Banking

My experience in the banking industry has made me skilled in crafting and optimizing products throughout their lifecycle, from inception to thriving market presence. It has equipped me with a unique blend of strategic insight and hands-on capabilities, enabling me to deliver innovative features, enhance user engagement, establish strategic partnerships, and navigate regulatory barriers. With a proven track record of elevating customer experiences and driving business growth, I bring a valuable combination of industry expertise and forward-thinking vision to every project.

Sterling Bank

• Collaborated with key stakeholders, including Relationship Managers and senior client executives, during transaction advisory and execution, resulting in $25 million in transaction value and a 25% boost in user engagement.

• Increased assets under management by 36%, generating an annual income budget of over $3 million through strategic client acquisition, retention, and inflows from existing and new clients.

• Facilitated FI investment banking transactions by preparing summaries, overseeing finalization, and ensuring timely, accurate platform representation of agreed details.

• Expanded expertise in investment products and opportunities through thorough research and leveraging both bank-provided and self-generated networks.

• Ensured adherence to all relevant policies, regulations, and guidelines in the development of asset classes and new investment products.

• Achieved 40% of the 2024 active customer target by optimizing onboarding processes and expanding OmniX's market share by 18% in target sectors. Maintained an 85% customer satisfaction rate by resolving issues swiftly and enhancing feedback through regular NPS measurements.

• Efficiently managed product/feature development timelines for the v1 version of OmniX, ensuring timely releases and enhancing user experience, achieving 71% target. 

• Owned and managed the product backlog for Omnix v1, ensuring alignment with business objectives and stakeholder needs. Achieved a 60% on-time delivery rate for backlog items.

• Communicated the product vision and strategy to development teams and stakeholders, ensuring a shared understanding and alignment on product goals.

• Coordinated with development teams to address roadblocks and facilitated clear communication of objectives, contributing to a more streamlined and responsive development process.

• Acted as the primary point of contact for stakeholders, gathering requirements, providing updates, and managing expectations throughout the development process.

• Coordinated with a vendor to develop OmniX v2, aligning features with market needs and stakeholder requirements. Managed QA and UAT, delivering a market-ready product that met strategic objectives.

• Collaborated with cross-functional teams to resolve 15 critical issues before the OmniX v2 launch. This proactive approach improved product stability and user satisfaction, contributing to a smooth launch and a 25% increase in feature adoption post-release.

• Led the transformation of Omnix into an AI-powered, personalized investment platform, through real-time, data-driven investment recommendations.

• Spearheaded the development of interactive portfolio analytics tools, empowering users with scenario simulations and real-time insights, contributing to a 31% boost in customer satisfaction scores.

• Secured an additional revenue stream through the introduction of advanced features and a tiered pricing model.

• Led Early Access programs with Service Improvement, Process Improvement, and Customer Journey Mapping teams to refine OmniX v2. Identified and resolved 15 issues before launch, improving cross-functional alignment and ensuring a successful launch strategy.

Mintyn Bank

• Defined new features to be built by creating user stories, flow charts, and wireframes and grooming them with developers and designers.

• Maintained and prioritized the product backlog, ensuring that the most valuable features and fixes were addressed in each sprint cycle. Utilized data-driven decision-making and stakeholder input to prioritize tasks, which led to a 30% improvement in sprint velocity and a 20% reduction in time-to-market for key features.

• Facilitated strategy sessions and organized sprints, daily standups, sprint retrospectives, and product demos.

• Defined feature development, built consensus among stakeholders and partnered with engineers and designers to deliver high-quality experiences.

• Collaborated with other product managers and designers to ensure the cohesiveness of the overall customer experience.

• Delivered 10 new features for both individual and corporate banking customers including budgeting, ScanToPay, virtual $ cards, merchant payment collections, subscription management, P2P money request systems, international stock purchase, insurance, and flight booking.

• Improved the marketing pipeline by upgrading the push notification system to associate messages with specific app features. This allowed the marketing team to better target users and more effectively direct user behaviour, resulting in a 55% increase in user engagement and a 28% increase in stickiness rate measured between posting days.

• Improved the customer support experience and drove business growth by facilitating onboarding programs, knowledge sharing and product demonstration sessions with support, business development and marketing teams.

• Conducted service provider performance reviews to discuss partnerships, service delivery, commissions, SLAs and dashboards. Got the airtime/data service providers to give us a 2.5% increase in commission rates. Also got the Terminal Operator & Acquirer Partner to forego the onboarding fee of 1.5 million naira and give us 25% of the PTSP fee respectively in our mobilePOS integration project.

• Served as a product subject matter expert and worked with internal and external teams to resolve issues.

• Owned and drove the product roadmap to meet business goals, achieve key performance indicators and provide a world-class customer experience.

• Analyzed quantitative and qualitative customer feedback by conducting customer surveys, reviewing support calls, and interviewing both support staff and customers, to inform product strategy and pipeline development. Also interfaced with customers to build delightful experiences.

• Modified several user experience processes, including business registration, corporate account sign-up, forgot password, app timeout, and new device authorization, resulting in smoother and more intuitive user journeys. These changes significantly improved user satisfaction and engagement with our product.

• Drove market share acquisition partnership efforts and implemented Pay With Bank integrations with web payment processors to provide users with more payment options.

• Researched industry trends and features to develop and pitch recommendations for the product roadmap.

• Displayed resourcefulness and problem-solving skills in navigating the regulatory landscape of the banking industry, successfully bypassed regulatory constraints to expand product offerings and enhance the overall customer experience.

• Contributed to the development of the product management curriculum for the company's tech school by collaborating with a team of industry experts and educators and assisting in designing and structuring the course content, ensuring alignment with industry best practices and emerging trends. Provided valuable insights and expertise based on practical experience in product management, helping shape the curriculum to equip students with relevant skills and knowledge.

• Drove the strategic initiative to harness the power of network effects within the app, driving increased user engagement and leveraging word-of-mouth marketing thereby creating a virtuous cycle of user growth and enhancing the overall value proposition of the app.

• Led the development and successful launch of EasyCollect, a transformative collection management system and advanced payment confirmation system, utilizing Amazon's Rekognition and NIBSS API services to ensure better-than-real-time payment confirmation and empower merchants to create collectors and enable them to manage alert confirmation parameters. Through strategic collaborations, I established EasyCollect as a game-changing platform, optimizing collections, and empowering businesses to grow seamlessly.

• Leveraged partner API documentation to create detailed flowcharts, wireframes, and user flows for different projects, diving deep into the technical intricacies.

• Conducted acceptance testing of product features, ensuring that they met the defined requirements and quality standards before release. Achieved a 76% pass rate on pre-release tests, which contributed to a 30% reduction in post-launch defects and a 25% improvement in user satisfaction.

Consumer Platforms

Mobile Apps

Nov 2024 - 

AI-Native Consumer Products Studio

Here, I lead the end-to-end development of multiple AI-enabled consumer mobile products, guiding each from concept to live deployment. Architecturing across design, AI tooling, and engineering workflows, I define product vision, author detailed requirements, and introduce structured systems that prioritize user trust, clarity, and performance.

My work includes launching a privacy-first military fitness application aligned to the CAF BMQ training cycle, developing a Canadian grocery price comparison platform integrating AI vision and government data, and building a multi-mode social gaming platform powered by AI-assisted content pipelines. Across these initiatives, I have strengthened user experience through disciplined product strategy, confidence-based data systems, and scalable monetization models.

Through strategic leadership, iterative execution, and a strong focus on data-informed decision-making, I consistently deliver products that balance innovation with operational rigor, driving engagement, reliability, and sustainable growth.

Price Scanner (Deal Mapper)

• Conceived a full-stack mobile application (React Native/Expo + Bun/Hono backend) delivering real-time hyperlocal price comparisons for Canadian consumers.

• Designed a 6-tier product identification pipeline integrating Open Food Facts, UPCitemdb, barcode scanning, GPT-4 Vision, and Google Cloud Vision to maximize recognition coverage with structured fallback logic.

• Integrated Statistics Canada CPI data to model provincial price variations across 13 provinces/territories, incorporating seasonal adjustments across 72 product categories.

• Architected a crowdsourced post-purchase verification system with anti-gaming controls (device fingerprinting, proximity validation, outlier detection) and trust-weighted scoring.

• Integrated 10+ third-party APIs (Google Places/Directions, Flipp, SerpAPI, LCBO, provincial fuel pricing datasets).

• Designed and deployed in-app turn-by-turn navigation with traffic visualization and arrival detection to eliminate external map handoff friction.

• Impact Focus: AI confidence modeling, data product design, trust systems, multi-source API orchestration.

Ready Aye Ready

• Conceived, designed, and shipped a privacy-first iOS fitness app aligned to the transient CAF BMQ training cycle, without writing code (AI-assisted development).

• Defined full product vision: offline-first architecture, no accounts, no ads, no cloud sync; all data stored locally.

• Authored PRDs across four core modules: SITREP (readiness engine), OPS (8-week program), LOG (workout tracker), INTEL (benchmark analytics).

• Designed a 0–100 readiness scoring algorithm with traffic-light outputs (GREEN/YELLOW/RED) based on sleep, resting HR, pain indicators, and cognitive flags.

• Integrated RevenueCat with a $9.99 lifetime purchase model and refund-aware access controls.

• Managed App Store submission lifecycle, resolving binary rejections and metadata compliance issues.

• Maintained strict UX constraints: sub-1-minute daily interaction, max five screens, no gamification or push notifications.

• Impact Focus: Privacy-by-design, lifecycle ownership, monetization strategy, algorithmic product thinking.

Nkeko Games

• Led development of a 12-mode mobile card game platform (React Native + Expo, Hono backend, SQLite/Prisma).

• Defined roadmap from concept to MVP, including 900+ card content assets across multiple audience segments (PG-13 to 21+).

• Designed structured scoring systems, escalation mechanics, pass penalties, and leaderboard logic across competitive and casual modes.

• Built AI-assisted content pipeline (Claude) with human moderation layers, tone classification (safe/mild/spicy/x-rated), and documented governance standards.

• Integrated cultural localisation (Naija Mode, Pidgin mechanics, culturally-specific decks) to deepen audience resonance.

• Established KPI framework: session completion rate (>70% target), D7/D30 retention, IAP conversion, card skip rates.

• Impact Focus: Game mechanics design, AI content governance, segmentation strategy, iterative UX refinement.

Core Competencies

Zero-to-One Product Strategy & Delivery: Define product strategy, construct product roadmaps, author comprehensive PRDs, and manage complex development timelines using Agile methodologies to guide products from initial MVP to launch.

AI-Assisted Development & Orchestration: Weaponize AI-assisted development workflows using environments like Vibecode, Claude Code, and Google AI Studio alongside the Claude API and Anthropic SDK to bypass boilerplate engineering and accelerate execution velocity.

Cross-Platform Mobile Architecture: Drive end-to-end hybrid application engineering using React Native and Expo frameworks, integrating advanced mobile monetization features through RevenueCat in-app subscriptions and overseeing direct App Store deployments.

Privacy-by-Design & Offline-First Architecture: Architect user-centric software utilizing a strict "Privacy-by-Design" philosophy that prioritizes offline-first functionality, data autonomy, and localized processing.

Backend API & Database Engineering: Build high-performance backend microservices utilizing Hono and Bun runtimes, integrated with Prisma ORM, PostgreSQL (Supabase) relational databases, and multi-tenant user authentication with Row-Level Security (RLS).

Telemetry, Diagnostics & Observability: Configure end-to-end error tracking and performance monitoring pipelines using Sentry to maintain system health, manage technical debt, and ensure seamless deployment environment configurations.

Data Product Design & Open Data Integration: Synthesize complex external inputs—including AI vision models, government open data frameworks, and Three.js spatial data vectors—to power unique experiences across comparison engines and 3D WebGL platforms.

Regulatory & Domain Expertise: Combine sharp business acumen and project management fundamentals with multi-industry capability spanning consumer tech, banking ecosystems, and a comprehensive academic and professional background in law.

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